Financial Services Complaints Team Leader
Job in
Skipton, North Yorkshire, BD23, England, UK
Listed on 2026-08-30
Listing for:
Skipton Building Society
Full Time
position Listed on 2026-08-30
Job specializations:
-
Management
Regulatory Compliance Specialist, Client Relationship Management
Job Description & How to Apply Below
Skipton Building Society is seeking a Complaints Team Leader to guide a team in resolving customer issues fairly and in line with FCA requirements. You’ll identify themes, drive improvements and influence across Homes and Money divisions.
You don’t need prior complaints experience but you will bring people leadership, a customer-centric mindset and the ability to coach and manage performance. The role sits in Head Office with a 35-hour week, Monday to Friday, and a minimum of three days on site.
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