Visitor Assistant - CASUAL

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Reference:
JAN

Expiry date: 23:59, Sat, 28th Feb 2026

Location:

Skipton

Benefits:

We havea fantastic opportunity at

Bolton Abbeyfor aCasual

Visitor Welcome Assistant.

This is a varied, customer-facing role combining outdoor and indoor work across the estate, including car parks, shops and, during high season, the ice cream kiosk.

You willact asa welcoming point of contact for visitors to Bolton Abbey.

Assisting with car parking, estate knowledge, hospitality and purchasing.

Employment will be on a casual basis.

• To openandlock the car parksand toilets.
• To provide a friendly,warm,and helpful welcome to visitors.
• To litter pick.
• To maintain constant vigilance and awareness in order to provide safety and security to the Estate, the people who live and work on it and those visiting it.

• To openand closetheshop(s).
• To operate the till and serve customers.
• To assist with stock takes, replenish stockand maintain accurate stock records.
• To assist visitors with the purchasing of season ticket sand management of their account using the iPad.

• To open and close the kiosk.
• To provide a friendly,warm,and helpful welcome to visitors and to provide advice and information about what visitors can see and enjoy on the estate.
• To operate the till and serve customers.

The successful candidate will be friendly, personable,and able to offer excellent levels of customer service.

You will be comfortable using IT systems(e.g. car park machine, till).You will have a full driver’s licence.

This is a unique opportunity to work at the heart of one of the UK’s most significant historic estates, contributing to its long-term success while being part of a supportive and values-led organisation.

Our core values include “Being Inclusive” and we particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates who are currently under-represented. We also welcome applicants from the LGBTQ+ community. Flexible ways of working will always be considered.