Assistant Shop Manager

Team:  Retail

Location:

Skipton Superstore (Opening November 2026!)
Work pattern:  35 hours per week on a rota basis
Salary:  Up to £23,364.20 per annum

Contract:

Permanent
We are the UKs largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Assistant Shop Manager (Superstore):
Cats Protection is launching its first Superstore format, offering customers an exciting destination for both fashion and home. With a significantly larger footprint than a traditional charity shop, the Superstore will provide an enhanced shopping experience, a wider product range, and greater opportunities to raise funds for cats and kittens in need.

As Assistant Shop Manager, you will support the successful day-to-day running of the Superstore, leading volunteers, driving stock generation, delivering excellent customer service, and deputising for the Shop Manager to help maximise sales and drive performance.

About the retail team:
Our retail operation consists of over 80 charity shops

Each of our shops has its own charm and personality due to our dedicated volunteers and colleagues. From vintage jewellery and jigsaws to harps and handbags, whether our customers are looking for that 'must have' item or simply a 'missing piece'.

What were looking for in our Assistant Shop Manager (Superstore)
Demonstrable experience of working in a retail environment, ideally within a fast-paced, high-volume or multi-department operation.

Good understanding of sales targets, budgets and key performance indicators

Experience of cash reconciliation and financial controls, with a high level of accuracy and attention to detail.

Ability to motivate, support and manage a team of employees and volunteers.

Competent IT skills, including the use of Microsoft Word, Excel, email and retail systems.

What we can offer you:
range of health benefits

26 days annual leave plus bank holidays, increasing with length of service

Salary Finance, which empowers you to take control of your financial wellbeing

and much more, which you can learn about here

Interested? Heres how to apply:
Final date to receive applications:  6th September 2026
Virtual interview date: TBC
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If successful, your recruitment journey will include:
Anonymised application form

Virtual interview via Microsoft Teams

In person if successful at teams interview stage

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Please email if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey
This role requires an enhanced DBS check (including the Children's Barred List).