Customer Delivery Driver

Availability Window

Sun 08:00:00-23:00:00;
Mon 17:00:00-23:00:00;
Fri 17:00:00-23:00:00

• Keep van, trays, and work area clean, tidy, and organised so every customer receives their shopping in perfect condition.
• Load the van safely and complete all checks to ensure it’s roadworthy, reliable, and ready to deliver great service.
• Talk customers through any order changes, substitutions, or short‑dated items in a friendly, reassuring way, and offer refunds where needed to keep the experience smooth and positive.
• Handle products with care, treating every order as if it were your own to maintain quality and customer trust.
• Deliver within the customer’s time slot, providing warm, natural service at the doorstep and leaving customers feeling valued and well looked after.
• Build strong relationships with colleagues to create great team spirit and deliver the best service for customers.
• Be warm and welcoming with customers and colleagues.
• Respond quickly to changing customer needs and embrace change while out on the road and in the store.

• Hold a valid UK/EU/EEA driving licence (full or automatic) for at least 12 months, with no more than 3 penalty points.

Customer Delivery Driver pay starts at £14.18 per hour, rising to £15.45 in stores within the M25. Some locations may offer additional payments. We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available.

We are open to conversations about flexible working. Talk to us during your application about how we can support you.

We are committed to diversity, equity, and inclusion. We are a Disability Confident Leader and commit to an inclusive and accessible recruitment process.