Member Specialist

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Position Summary:

• Ensures area of responsibility is maintained in accordance with Company policies and procedures by properly handling returns, zoning the area, arranging and organizing merchandise, and identifying shrink and damages.
• Provides member service by maintaining exit areas, reviewing member receipts, acknowledging members, identifying member needs, and assisting with purchasing decisions and locating merchandise.
• Maintains self‑checkout area, resolves member issues, promotes Sam's Club products and services, and provides guidance on self‑service technology.
• Processes member purchases, assists with payments, returns, refunds, and exchanges according to company policies for different membership and payment types.
• Secures and safeguards Sam's Club assets by observing potential criminal activity, maintaining logs, and executing emergency response procedures.
• Assists in training new Member Frontline Service associates on company processes and procedures, teaches new technology, and delivers new program rollout training.
• Implements company policies, procedures, and standards of ethics and integrity, including the Open Door Policy.
• Completes work assignments using policies, data, and resources while collaborating with managers, coworkers, and customers to identify priorities and communicate progress.
• Fosters a culture of belonging, embraces differences, and supports team development through mentoring.
• Acts with integrity, upholds Walmart values, and supports the company's goal of becoming a regenerative organization.
• Delivers results by putting the customer first and making decisions based on reliable information.
• Demonstrates curiosity, takes calculated risks, and supports continuous improvement through new technologies.

$17.00/hr - $24.00/hr

• Health benefits including medical, vision, and dental coverage.
• Financial benefits including 401(k), stock purchase, and company‑paid life insurance.
• Paid time off (PTO, parental leave, family care leave, bereavement, jury duty, voting).
• Other benefits such as disability coverage, company discounts, military leave pay, adoption and surrogacy expense reimbursement.
• Live Better U education benefit program for full‑time and part‑time associates (tuition, books, and fees paid by Walmart).

Premiums may be paid ranging from $0.35 per hour to $3.00 per hour for specific circumstances. The actual hourly rate will equal or exceed the applicable minimum wage.

• Customer Service experience.
• Retail experience including operating front‑end equipment such as a cash register.
• Experience working with mobile retail applications.

• None listed.

181 Northshore Blvd, Slidell, LA , United States of America

Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive environment.

Entry level

Part‑time

Management and Manufacturing

Retail