Attendant - Donation Center | Slidell, LA

Position Title:
Attendant – Store Donations

Reports To:
Dock Supervisor

Department:
Store Donations

FLSA Status:
Nonexempt

America’s Thrift is seeking a dedicated Attendant - Store Donations to support our donation collection programs. We are looking for individuals with exceptional customer service skills, a strong work ethic, and a passion for making a difference in their communities. Successful candidates will enhance donation efforts by maintaining clean, organized, and efficient collection sites while providing a positive experience for donors.

This role is ideal for self-motivated individuals who excel in fast-paced environments and are committed to operational excellence.

• Greet donors and accept donations at designated trailer sites in an outdoor setting.
• Maintain and organize donation trailer sites and collection boxes in accordance with company standards.
• Ensure cleanliness and operational efficiency of donation sites.
• Safely and efficiently load and unload donations from trailers and collection boxes.
• Work in various weather conditions, including heat, cold, and rain.
• Deliver exceptional customer service to donors, ensuring a positive experience.
• Educate donors and the public about our mission and the impact of their contributions.
• Maintain positive relationships with donors and the community.
• Accurately record and report daily donation activity.
• Other duties as assigned by management.

• Must be at least 18 years of age.
• Strong customer service and interpersonal skills.
• Detail-oriented with the ability to track and report donations accurately.
• Ability to multitask and manage multiple responsibilities effectively.
• Successful completion of a background check, motor vehicle record check, and drug screen.

• Must be able to stand and walk for extended periods throughout the work shift, primarily on concrete and other hard surfaces.
• Ability to regularly lift, carry, move, and handle donated merchandise weighing up to 50 pounds.
• Must be able to push and pull carts, hand trucks, dollies, and donated merchandise weighing up to 25 pounds.
• Ability to regularly bend, stoop, squat, kneel, crouch, reach, and twist while receiving, organizing, loading, and unloading donations.
• Must be able to reach at waist level, above shoulder level, and overhead to place, retrieve, and organize donated items.
• Ability to safely climb steps or ladders as required to access and organize donation trailers and collection areas.
• Must have sufficient balance, coordination, and mobility to safely work in and around donation trailers, collection boxes, parking lots, and loading areas.
• Ability to safely load, unload, stack, and organize donations of varying sizes, shapes, and weights.
• Must be able to safely operate hand trucks, dollies, carts, and other basic material-handling equipment.
• Ability to perform repetitive grasping, handling, reaching, and movement of donated merchandise throughout the work shift.
• Must have sufficient vision, hearing, and communication ability to safely interact with donors, coworkers, vehicles, and the surrounding work environment.
• Must be able to work outdoors for extended periods and tolerate varying weather conditions, including heat, cold, humidity, wind, and rain.
• Ability to work in an environment that may include exposure to dust, dirt, odors, and donated merchandise in varying conditions.
• Must be able to perform the essential functions of the position with or without reasonable accommodation.

Founded in 1984, America’s Thrift is more than a retail company — we are a team driven by purpose, community impact, and opportunity. With stores across the South, we create a unique shopping experience by refreshing our sales…