Billing Coordinator

About The Role

As a Billing Coordinator, you'll play a key role in supporting the delivery of accurate and timely billing across the business. Reporting to the Billing Team Lead, you'll take ownership of more complex invoicing activities, support junior team members and help ensure billing processes are followed consistently. You'll contribute to maintaining strong financial controls, resolving queries and supporting month‑end activities in a hands‑on role that combines operational delivery with ownership, accuracy and a focus on continuous improvement.

• Processing invoices accurately and on time in line with contractual terms and billing schedules.
• Supporting both contracted and non‑contracted billing activities in line with established procedures.
• Reviewing billing data for completeness and highlighting discrepancies for resolution.
• Raising credit notes with the appropriate supporting documentation and approvals.
• Ensuring all billing outputs meet quality standards and agreed deadlines.

• Supporting month‑end billing activities to ensure invoicing is complete and up to date.
• Preparing supporting information for accruals, prepayments and adjustments for review.
• Assisting with reconciliations and variance checks on billed income.
• Maintaining accurate records to support financial reporting and audit requirements.

• Responding to billing queries from internal teams and clients.
• Working collaboratively with operational teams to ensure billing data is accurate.
• Liaising with the Credit Control team to resolve billing queries that impact cash collection.
• Escalating more complex issues where appropriate.

• Following billing procedures, controls and best practice.
• Maintaining high standards of data accuracy and documentation.
• Supporting process improvements and system enhancements.
• Ensuring compliance with internal controls and approval processes.
• Delivering consistent, accurate work in line with team KPIs.
• Highlighting errors or issues promptly to senior team members.

To be successful in this role, you'll bring previous experience within a billing or finance operations environment together with a strong understanding of invoicing processes and excellent attention to detail. You'll enjoy working in a collaborative team, managing your own workload and delivering accurate results.

• Experience in a billing or finance operations role.
• A good understanding of invoicing, credit notes and billing cycles.
• Experience resolving billing queries and investigating discrepancies.
• Exposure to month‑end activities, including reconciliations and supporting schedules.
• Strong attention to detail and the ability to meet deadlines in a fast‑paced environment.
• Good Excel skills and experience using finance systems or ERP platforms, such as Sage Intacct.
• Strong communication and problem‑solving skills, with the ability to work effectively across different teams.
• The ability to manage your workload independently and prioritise competing demands effectively.

• Full learning & support from Atlas.
• Stream – our financial wellbeing and benefits platform which provides you with real‑time access to earned wages, information to improve your financial health, and discounts/savings at leading retailers and supermarkets.
• Cycle to work scheme*.
• Workplace pension scheme.
• Staff recognition scheme (Stars of Atlas).
• Staff engagement portal.
• The ability to progress your career within Atlas.
• Learning and development led by you: support in areas you like or want to learn more about.
• The opportunity to work amongst people who value and support each other, achieving great results.
• For those who value and excel in transparent, high‑intensity, and high‑impact environments, there is significant opportunity for advancement.
• Atlas continues to grow at pace which is both exciting and challenging.

* Subject to qualifying parameters.

Atlas commits to be an Equal Opportunities Employer and as such aims to ensure that no employee or job applicant receives less favourable treatment or are placed at a disadvantage by imposed conditions or requirements which cannot be shown to be justified because of a protected characteristic. Atlas strives to see its workforce broadly reflecting the community in which its operation is based.