Billing Supervisor

Billing Team Lead

Location:

Slough Salary: £38,000 - £40,000  Benefits The Opportunity Robert Half is delighted to be partnering with a successful and rapidly growing business to recruit a Billing Team Lead. This is an exciting opportunity to join an established finance function and lead a high-performing billing team in a fast-paced, customer-focused environment. Managing a team of 5-6 Billing Clerks, you'll be responsible for ensuring the accurate and timely delivery of invoicing, driving process improvements, and supporting the wider finance function through strong leadership and operational excellence.

This is an excellent opportunity for an experienced Billing Supervisor or Team Leader looking to take the next step within a growing organisation that offers genuine career progression.

Key Responsibilities Team Leadership Lead, coach and develop a team of 5-6 Billing clerks. Set clear objectives and monitor team performance against agreed KPIs. Conduct regular one-to-ones and performance reviews. Support recruitment, onboarding and training of new team members. Allocate workloads effectively to ensure deadlines are consistently achieved. Foster a collaborative, customer-focused and high-performing team culture. Billing Operations Oversee the timely and accurate production of customer invoices.

Ensure billing is completed in line with contractual agreements and internal deadlines. Review billing exceptions and resolve complex invoicing issues. Maintain accurate customer and pricing information. Monitor billing volumes and identify opportunities to improve efficiency. Stakeholder Management Build strong relationships with Finance, Operations and Commercial teams. Act as the first point of escalation for billing queries. Work closely with Credit Control to minimise invoice disputes and improve cash collection.

Provide guidance on billing processes and best practice across the business. Month-End & Reporting Ensure all billing activities are completed in line with month-end deadlines. Perform billing reconciliations and investigate discrepancies. Produce regular reporting on team performance and billing metrics. Support internal and external audit requirements where required. Continuous Improvement Identify and implement improvements to billing processes and controls. Support finance transformation and system enhancement projects.

Promote automation and efficiencies to improve accuracy and productivity. Maintain and improve process documentation. About You You'll be an experienced billing professional who enjoys developing people and improving processes. You'll ideally have:
Previous experience in Billing, Sales Ledger or Accounts Receivable. Experience managing or supervising a small team. Strong knowledge of billing processes and financial controls. Excellent communication and stakeholder management skills. High attention to detail with strong organisational abilities. Strong Excel and finance systems experience. A proactive, solutions-focused approach with a continuous improvement mindset. Experience working within a high-volume finance environment.

What's on Offer? Salary of £38,000-£40,000 A supportive and collaborative finance team Ongoing training and development Genuine career progression opportunities Comprehensive employee benefits package The opportunity to play a key role within a growing organisation undergoing continuous improvement and transformation Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion.

Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: