Business Support

Job Summary

• We are seeking a Business Support Officer (Level
  5) to join Slough Borough Council’s Homelessness and Asylum/Refugee services.
• This role provides high-quality administrative and coordination support to ensure the smooth running of frontline services.
• The post-holder will manage workflows, maintain case records, support multi‑agency meetings, produce reports, and assist with financial administration, allowing service teams to focus on supporting residents.

• Provide administrative and coordination support across Homelessness and Asylum/Refugee services.
• Manage shared mailboxes, workflows, and appointment scheduling (including interpreters).
• Maintain accurate case records and support multi‑agency meetings (agendas, minutes, action tracking).
• Produce routine performance reports and trackers to monitor service delivery.
• Support financial administration: raising purchase orders, processing invoices, maintaining approval trails, resolving supplier queries, and tracking spend.
• Handle sensitive information confidentially and work to strict deadlines.
• Assist in ensuring compliance with audit and budget monitoring procedures.

• Strong administrative and organisational skills.
• Experience in business support within housing, social services, or local government.
• Confident in managing case records, workflows, and shared mailboxes.
• Ability to coordinate meetings, take minutes, and track actions.
• Competent in producing routine reports and performance trackers.
• Financial administration experience: purchase orders, invoices, and basic budget tracking.
• Attention to detail, confidentiality, and ability to work to deadlines.
• Strong communication skills for liaising with multi‑agency teams.
• IT literate:
  Microsoft Office (Word, Excel, Outlook) and relevant case management systems.

• The closing date: ASAP.
• The role is agency‑based and available for immediate start.

• Strong administrative and organisational skills.
• Experience in business support within housing, social services, or local government.
• Confident in managing case records, workflows, and shared mailboxes.
• Ability to coordinate meetings, take minutes, and track actions.
• Competent in producing routine reports and performance trackers.
• Financial administration experience: purchase orders, invoices, and basic budget tracking.
• Attention to detail, confidentiality, and ability to work to deadlines.
• Strong communication skills for liaising with multi‑agency teams.
• IT literate:
  Microsoft Office (Word, Excel, Outlook) and relevant case management systems.