Fleet Operations and Procurement Specialist

Fleet Operations and Procurement Specialist

Competitive

01584 - Slough - 3 days - Competitive

Job type: permanent

This senior role is responsible for managing the operational relationships with new vehicle supply partners to optimise service delivery and value. The role holder will act as a key support figure within the team, assisting with a range of tasks including supplier management, fleet administration, and providing support to the wider commercial team to ensure the smooth running of the department and an excellent customer journey.

You are required to maintain ethical standards in accordance with the Company's Compliance Guidelines and Policies including Anti-Bribery and all relevant competition law.

Management, control and implementation of OEM and vehicle retailer discounts, ensuring terms are renewed as required and accurately inputted into relevant systems and/or databases.

Account manage direct customer and white-labelled OEM relationships, ensure all KPIs are adhered to and report on performance.

Provide proactive support, customer recharge reporting and managing queries from outsourced partners for fleet administration, service, maintenance & repair (SMR) & accident management process with partner. Review day to day performance of these suppliers.

Responsible for placing vehicle orders via Lease Link, selecting the most appropriate dealer from a preferred list based on their ability to meet the customer’s requirements and the business commercial needs

Act as a senior point of contact for managing escalated operational queries from colleagues, customers, and suppliers, providing timely support and resolution.

Support the maintenance of key operational and pricing systems and tools, particularly during peak periods or team absences.

Switch to other responsibilities within the Procurement & Operations team to cover peak periods and periods of absence.

Continuous focus to identify areas of improvement and where we are receiving repeated areas of complaints and to provide recommended solutions wherever possible.