Data Analyst Level 4 Apprentice

Hybrid - Worcester House, Langley SL3 6EY

Job title Data Analyst Level 4 Apprentice  Division Retail Location Hybrid - Worcester House, Langley SL3 6EY
Contract type Permanent Full/Part-time Apprentice Hours 36 Salary £22,500 Job grade A Closing date 06/03/2026

Join us as a Data Analyst Apprentice and support the UK’s largest water and wastewater provider. You’ll gain hands‑on experience delivering accurate reporting, analysis, and insights that help drive decision‑making across Customer Service, Financial Customer Care, Wholesale, and wider business teams contributing to services that millions rely on.

• Analysis - Provide operational data exploration and interpretation to support business needs.
• Impact - Deliver information that helps colleagues and managers understand and resolve operational problems.
• Insight from Metrics - Produce daily reporting and analysis to monitor performance and trends
• Influencing and Impact - Support conversations and decision‑making by presenting data‑focused insights.
• Gathering Data - Ensure reporting processes run smoothly so stakeholders receive timely and accurate reports.
• Report Build - Create and maintain consolidated reports across multiple business areas.
• Insight Development - Assist in preparing insights from data analysis to identify skill gaps or broken processes and procedures.
• Cross‑Functional Working - Collaborate with managers and departments to capture data effectively for both regular and ad‑hoc reporting needs.

Location:

SL3 6EY
Worcester House Slough

36 hours a week across four working days plus one off‑the‑job training day,

You’ll study with Firebrand
, one of the UK’s leading data analyst training providers.

Your training includes a mix and blend of virtual learning and periodic residential block release at their dedicated training centre in Bedford where accommodation will be provided.

Qualification:

Data Analyst Level 4 Standard
- You will gain EPAO - CABWI

Duration:
Permanent contract with a 16–24 month structure programme

• GCSE Maths and English (grade 9‑4 / A‑C)
• 3 A‑Levels grade A‑C or a Level 3 qualification in a relatable subject (Apprenticeship/BTEC)
• Strong attention to detail and accuracy.
• Works well in a team but is also confident working independently
• Passionate about learning and aligned with Thames Water’s goals for the future

• Annual Leave: 24 days holiday per year increasing to 28 with the length of service (plus bank holidays)
• Performance‑related pay plan directly linked to company performance measures and targets
• Generous Pension Scheme through AON
• Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose…