Scheduler, Business

At Acorn, we believe in delivering excellence through teamwork, integrity, and a customer-first approach. Our culture is built on collaboration, accountability, and continuous improvement. If you thrive in a dynamic environment and want to be part of a company that values its people as much as its clients, this is your opportunity.

We are looking for a proactive and highly organised Scheduler to join our growing operations team. This is a key role within the business, ensuring that engineers are scheduled efficiently and client call-out requirements are met to the highest standard.

You’ll be responsible for coordinating planned and reactive works, optimising resource allocation, and supporting engineers to deliver excellent service while meeting contractual SLAs and KPIs. This role would suit someone who thrives in a fast-paced, service-led environment and enjoys problem-solving in real time.

Location:

Slough

Salary: up to £29500

Hours:

37.5 per week (Shift patterns: 7:00am–3:30pm & 9:00am–5:30pm)

Company Benefits

Company Events

Wellbeing Benefits – 24 hours turnaround GP appointment for the whole family

Schedule and coordinate planned preventative maintenance (PPM) and reactive mechanical and electrical works

Optimise engineer schedules to maximise productivity while maintaining service quality and compliance

Act as the main point of contact for scheduling queries from engineers and internal stakeholders

Manage out-of-hours call-out rotas, overtime, holiday and sickness cover

Maintain accurate records within the CAFM system (Concept Evolution), including raising ad-hoc tasks

Monitor schedules in real time and adjust as required to respond to emergencies or priority work

Ensure KPIs and SLAs are met, escalating risks or capacity issues where necessary

Liaise confidently with engineers and colleagues via phone and email

Previous experience in a scheduling, planning or coordination role within an operational or service-driven environment

Experience with in mechanical and electrical services is desirable

Confident using CAFM systems (Concept Evolution experience is a strong advantage)

Strong organisational and time-management skills

Excellent communication skills with the ability to manage multiple stakeholders

Calm under pressure, proactive, and solutions-focused

GCSEs (or equivalent) in English and Maths