Customer Business Manager Screwfix and Tradepoint

Customer Business Manager – Screwfix and Tradepoint

Date: May 18, 2026

Location: Slough, GB

Competitive salary plus market leading benefits package.

We’re looking for a commercially driven Customer Business Manager to lead and deliver the Screwfix and Tradepoint account. In this role, you’ll be responsible for driving performance, building strong customer relationships, and delivering against our commercial strategy.

• Take full ownership of the Screwfix and Tradepoint accounts, delivering against P&L targets and exceeding budget expectations.
• Develop and execute account plans, including forecasting, promotional planning, and investment strategies.
• Lead commercial negotiations and manage trading agreements within defined parameters.
• Build strong, value driven relationships with key customer stakeholders.
• Deliver brand plans and support new product introductions aligned to customer needs.
• Identify opportunities to unlock category growth and mutual business wins.
• Collaborate cross functionally with Finance, Marketing, Category, Supply Chain, and Field Sales teams.
• Ensure accurate financial management, forecasting, and adherence to business processes.
• Maintain and develop a strong customer contact matrix, ensuring effective engagement at all levels.

• Proven experience in sales and account management.
• Strong commercial acumen with experience managing account P&L performance.
• Ability to build and maintain effective relationships with both internal teams and external customers.
• Experience of working in a fast paced, customer driven environment.
• Strong organisational skills with the ability to prioritise and deliver against multiple objectives.
• Good working knowledge of Microsoft Office applications.
• Full UK driving licence and flexibility to attend Slough HQ when required.

• Commercially focused with a strong drive for results.
• A confident communicator who can influence and negotiate effectively.
• A collaborative team player who builds strong cross functional relationships.
• Highly organised and able to balance strategic thinking with operational delivery.
• Resilient, adaptable, and comfortable working in a dynamic market environment.
• Positive, proactive, and motivated to continuously improve performance.

At Akzo Nobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable.

In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.