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Job Description & How to Apply Below
Connect Recruitment is seeking a Direct Sales and Loyalty Agent to join an agile delivery team and drive customer retention. You will engage customers approaching End of Contract (EOC) and guide them through renewal options to secure contract renewals.
You will use targeted campaigns via SMS, email and outbound calls, maintain brand-consistent communications, ensure regulatory compliance (GDPR and Consumer Duty) and collaborate to adapt to shifting campaign priorities while delivering a positive
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