Risk and Compliance Manager

Now boarding:
Your career in travel is ready for take-off.

Corporate Travel Management (CTM) is undergoing an exciting period of growth as worldwide travel returns. If you’re ready to embark on a career with a global leader in business travel, we want to hear from you.

At CTM, our people are at the heart of everything we do. We know that our diverse team is the reason CTM is the award-winning TMC we are today, which is why recruiting like-minded travel enthusiasts is an important part of our business’s success and growth.

CTM is an award-winning provider of travel service solutions spanning corporate, events and sports markets. Headquartered and founded in Australia, CTM has offices all around the world, including Europe, Asia, North America, Australia and New Zealand.

The Risk and Compliance Manager reports to the Head of Legal and is responsible for establishing, leading, and overseeing the risk and compliance framework for CTM UK/EU. This role ensures the organisation meets all relevant UK regulatory, contractual, and ethical obligations, as well as internal governance policies, while proactively identifying and mitigating operational, financial, regulatory, reputational and supplier risks inherent in the corporate travel sector.

The position plays a critical part in maintaining trust with corporate clients, travellers, suppliers, and regulators, and in enabling responsible business growth.

• Delivers contractual obligations and transparent reporting
• Meets UK travel regulations (IATA, ATOL, when applicable)
• Maintains safe, legal relationships with suppliers
• Follows UK bribery, competition, and tax requirements
• Trains staff to operate to UK corporate travel standards

• Proven experience managing risk registers and compliance frameworks.
• Excellent relationship management and communication skills and stakeholder management
• Strong analytical, investigative, and organisational abilities.
• Ability to manage complex regulatory environments and interpret legal requirements pragmatically.
• High integrity, sound judgement, and confidentiality.
• 5–10 years of experience in compliance, risk, or governance, preferably within a TMC, travel sector organisation, or regulated service industry.
• Experience working with large corporate clients and their audit/compliance requirements.
• Desirable:
  Good understanding of UK travel industry regulations (ATOL, IATA) and strong knowledge of corporate travel operations, GDS/OBTs, and business travel processes.
• Experience with ATOL/IATA accredited environments.
• Background in GDS, travel technology, or corporate travel operations.

• Every hire starts with a chat with our Talent Acquisition team, if your profile is selected you will be contacted by phone or email (please check your spam folder);
• Then, if you are progressing, the hiring manager will invite you to an interview, usually on Teams;
• If you are successful we will invite you to our office for a final stage interview.

Wherever possible we will provide you with feedback, however we are a small team and often we won’t be able to do so until after we fill the vacancy.

CTM is a responsible employer and is dedicated to conduct thorough right to work checks in the interests of both parties, candidates and the company. Candidates selected and invited to an interview will be invited to a mandatory 15 min call with the TA lead to produce their RTW documents. This call is a mandatory step for all…