Ben & Jerry's Retail Project Lead
Listed on 2026-10-18
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Business
Operations Management, Business Analyst, Change Management
Life tastes better with ice cream With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry. We create iconic ice cream brands that are part of everyday life, bringing moments of joy to millions of people around the world. Everybody loves ice cream.
And as the world’s biggest pure‑play ice cream company, we have the scale and ambition to make a real difference. What truly sets us apart is how we work. We move fast and keep things simple. We turn ideas into action, trust people to take ownership, and work as one team to win together with integrity. Our culture is high‑performance, collaborative and focused on getting things done.
We’re curious and ready for what’s next. We embrace digital, use data to make better decisions, and keep learning, including how AI can help us work smarter and serve consumers better.
As EU Retail Project Lead, you will support the Global Head of Scooping in implementing Ben & Jerry's European retail growth agenda. Working closely with country business leaders, distributors, franchise partners, licensees, and cross‑functional teams, you will lead the planning, coordination, and execution of key retail initiatives across Europe. This role focuses on translating agreed strategy into action, ensuring projects are delivered against milestones, stakeholders remain aligned, and risks and dependencies are actively managed.
The role requires strong project management, relationship leadership, and business operations capabilities, along with the ability to navigate a complex, multi‑market environment and drive execution through influence. You will consolidate performance insights, facilitate governance, and provide clear recommendations and escalation to the Global Head of Scooping to support timely decision‑making.
Support the Global Head of Scooping in implementing the European retail growth strategy and associated business priorities. Drive cross‑functional project planning and execution for key European retail initiatives, ensuring alignment with approved strategies, scope, timelines, and objectives. Develop and maintain detailed project plans, timelines, milestones, dependencies, and status reporting across European retail initiatives. Work with country business leaders to translate agreed priorities into actionable market plans and coordinate delivery across local teams.
Facilitate project governance meetings, document decisions, assign follow‑up actions, and drive accountability for agreed deliverables. Identify project risks, issues, and resource dependencies; develop mitigation plans and escalate decisions or tradeoffs when required. Partner with Finance, Supply Chain, and country business leaders to monitor performance, track key metrics, identify risks and opportunities, and provide regular, concise updates on performance, milestones, risks, and recommended actions.
Partner with Legal and local teams to understand contractual requirements and support appropriate follow‑through on market‑level compliance obligations. Facilitate collaboration across global and local retail teams to share best practices, remove barriers to execution, and support consistent implementation of processes and standards. Support change management and communications for key retail initiatives, helping stakeholders understand priorities, responsibilities, and timing. Serve as the primary coordinator for European retail transformation initiatives, connecting country and global stakeholders and maintaining visibility to progress and decisions.
you’ll need to succeed
- Experience:
Minimum of 5+ years of experience in…
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