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Desk Controller. LilyLifestyle

Job in Slough, Berkshire, SL1, England, UK
Listing for: United Cerebral Palsy of Georgia
Full Time position
Listed on 2026-06-03
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Hire Desk Controller. Job Lily Lifestyle Jobs

Role: Hire Controller

Pay: £14.47

Location: Slough

Hours: Monday
- Friday 7:30am - 5:00pm

Contract: Temp to Perm

We're excited to be recruiting for a Hire Controller to join a busy and fast-paced operation. This is a great opportunity for someone who enjoys a varied role, takes ownership, and works as part of a supportive team. The ideal candidate will have good knowledge of tools and/or plant hire equipment.

Key Responsibilities
  • Responding to emails and customer queries along with answering incoming telephone calls.
  • Managing inbound hire and sales enquiries, completing transactions accurately and in a timely manner.
  • Providing a high level of customer service, both over the phone and serving customers at the trade counter.
  • Carrying out general administrative duties.
  • Developing strong product knowledge to effectively support customers.
  • Prioritising and managing multiple tasks and deadlines effectively in a fast-paced environment.
Skills & Experience Required
  • Proven previous experience in a Customer Service role, ideally handling inbound order or sales enquiries.
  • Ability to successfully complete transactions while ensuring customer satisfaction.
  • Previous experience in the hire or construction industry is essential.
  • Strong communication skills, including the ability to negotiate and build relationships.
  • Confident using initiative and judgment to make decisions in line with company policies and pricing structures.
  • A collaborative team player with a flexible and adaptable approach.
  • Strong organisational skills with excellent attention to detail.
  • Commitment to continuous improvement and enhancing service levels.
  • Good computer literacy, including MS Office, with a willingness to learn new systems.
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