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Customer Experience Leader — Delight & Retention
Job in
Slough, Berkshire, SL1, England, UK
Listed on 2026-06-21
Listing for:
Build Recruitment
Full Time
position Listed on 2026-06-21
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager, Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Build Recruitment is looking for a Customer Experience Manager to enhance customer satisfaction in Langley. You will manage all customer experience touch points, ensuring exceptional service delivery and developing strong relationships with both internal and external customers.
The ideal candidate will have a customer-centric mindset, strong communication skills, and experience in conflict resolution and team leadership. This role involves proactive monitoring of client satisfaction and engaging with staff and the community.
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