Receptionist, Customer Service​/HelpDesk

## Receptionist Aplikujremote type:
On-site locations:
Slough, GBRtime type:
Part time posted on:
Opublikowano dzisiajjob requisition :
REQ
519895
** JLL empowers you to shape a brighter way**.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
** What this job involves
*** Meet & greet all those entering the building in a warm, professional and polite manner
* Answer incoming phone line and direct calls internally where possible
* Maintain confidentiality of all appropriate communications and documentation
* Assist with training existing staff and new hires.
* Record and enter data for guests / contractors attending site
* General tasks as assigned by Office Manager
* Managing people signing in, and giving out security passes.
* Be flexible and understand that your role will include covering other reception staff while they are on annual leave or sickness.
* Maintaining the Security and Health & Safety expectations of JLL and the client.
* Be able to complete the required training of JLL and the client.
* Take in post and deliveries, and make contact with the relevant people to collect.
* Taxi bookings
* Keep the reception area tidy at all times
* Professional and bubbly attitude and appearance
* 25 hours per week, Monday-Friday 08:00-13:00
** Client and Customer Satisfaction:
*** Service Quality and Delivery – did we deliver what we promised on time with minimal impact on business continuity
* Good communication – responsive to the requirements and changes
* Deliver ‘best in class’ Customer Service and Satisfaction.
* Embrace and utilize technology to capture and facilitate improvements.
* Develop and maintain excellent client relationship based on open and honest communication
* Maintain regular contact with Office Manager, consult on key decisions and advise of incidents, escalation and complaints
*
* Location:

** On-site –Slough, GBRIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!
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