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Senior Customer Success Leader Retention

Job in Slough, Berkshire, SL1, England, UK
Listing for: ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses
Full Time position
Listed on 2026-10-11
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
  • Management
Salary/Wage Range or Industry Benchmark: 90000 - 130000 GBP Yearly GBP 90000.00 130000.00 YEAR
Job Description & How to Apply Below

A  Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses is seeking a senior leader to define and scale the Customer Success function. You will lead two CS Managers, drive adoption, and influence commercial outcomes across a £4-5M ARR portfolio with nearly 1,000 customers.

You will be the senior voice in executive conversations, shaping strategy, mitigating risk and partnering across Customer Success, Account Management and Marketing to maximise renewals and revenue

For the Senior Customer Success Leader
- Growth & Retention position at A  Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses, we are reviewing applications now.

This posting is for the Senior Customer Success Leader
- Growth & Retention role at A  Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses, based in Slough, England, United Kingdom.

Position Requirements
10+ Years work experience
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