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Senior Customer Experience Coach | Escalation Lead

Job in Slough, Berkshire, SL1, England, UK
Listing for: Pilgrim's Europe
Full Time position
Listed on 2026-10-29
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Customer Service Rep, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 28000 - 38000 GBP Yearly GBP 28000.00 38000.00 YEAR
Job Description & How to Apply Below

Pilgrim's Europe is seeking a Senior Customer Service Executive to join our Customer Experience team in Slough. This role focuses on owning complex customer interactions, coaching colleagues, and driving service excellence across channels.

You will act as a subject matter expert, providing guidance and support, and helping shape customer-centric improvements while working office-based five days a week at our Slough head-office.

Are you ready to take on the Senior Customer Experience Coach | Escalation Lead | Slough role at Pilgrim's Europe?

Join us at Pilgrim's Europe as our next Senior Customer Experience Coach | Escalation Lead | Slough in Slough, England, United Kingdom.

We are currently recruiting a Senior Customer Experience Coach | Escalation Lead | Slough for our team in Slough, England, United Kingdom.

This is an excellent opportunity to take on the Senior Customer Experience Coach | Escalation Lead | Slough role at Pilgrim's Europe.

Position Requirements
10+ Years work experience
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