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Senior Customer Experience Coach & Escalation Lead

Job in Slough, Berkshire, SL1, England, UK
Listing for: Pilgrim'S Europe
Full Time position Listed on 2026-11-12
Job specializations:
Salary/Wage Range or Industry Benchmark: 35000 - 48000 GBP Yearly GBP 35000.00 48000.00 YEAR

Job Description & How to Apply Below

Pilgrim's Europe in Slough is seeking a Senior Customer Service Executive to join our Customer Experience team. You will coach colleagues, resolve complex customer queries, and drive service excellence while handling your own customer interactions.

This office-based role, five days a week, offers an opportunity to support onboarding and share best practices to improve the customer journey. You will collaborate with internal stakeholders and act as a subject matter expert across products,

This opening is for the Senior Customer Experience Coach & Escalation Lead role at Pilgrim'S Europe.

We invite applications for the Senior Customer Experience Coach & Escalation Lead position located in Slough, England, United Kingdom.

The following role is for a Senior Customer Experience Coach & Escalation Lead with Pilgrim'S Europe.

Our organisation is growing, and we are hiring a Senior Customer Experience Coach & Escalation Lead in Slough, England, United Kingdom.

Position Requirements

10+ Years work experience
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