Specialist Service Technician

Job Overview

We are currently seeking a Specialist Service Technician to join our dedicated team at the Thetford branch, covering South East areas. No prior experience required as we provide comprehensive, industry-leading training.

If you enjoy managing your own schedule and solving unique customer problems in person, this could be the perfect opportunity for you.

• Full UK driving licence held for more than two years, with no more than six penalty points.
• Self‑motivated, reliable and proactive.
• Excellent customer service and communication skills.
• Flexibility with working patterns to support business needs.
• Capable of working at heights and in confined spaces.
• May be required to pass a DBS check depending on the role you have applied for.

The Technician Role:
In this role you will provide a range of hygiene cleaning services across various environments and premises.

• Work reactively in a fast‑paced business where work can change from week to week.
• Participate in an on‑call rota (typical twice a quarter).
• Offer valuable advice to customers when required.
• Provide exceptional customer service and uphold a professional image at all times.

• Competitive
  
  Salary Package:
  
  Starting at £26,655 per annum, plus £2,000 London weighting.
• Relocation Package:
  Up to £5,000 to help settle in from more than two hours away.
• Work‑Life Balance:
  Full‑time, permanent role Monday to Friday (40‑hour week) with potential for up to 48 hours and increased salary.
• Industry‑Leading Training:
  Expert training to support customers' needs; relevant qualifications aid grading and remuneration.
• Opportunities to earn more through regular bonus and commission schemes.
• Access to a company vehicle and fuel card.
• Salary grading system linked to performance for career development.
• Private Healthcare scheme participation.
• Company pension scheme enrolment.
• Discounts and cashback from over 3,000 retailers with RI Rewards.
• Overtime opportunities for extra earnings.
• Uncapped leads commission to reward passing on sales leads.
• Employee Assistance Programme (EAP) – free, 24/7 support for you, family, and friends.
• Long service recognition: extra five days of annual leave entitlement after five years of service.
• Refer a Friend:
  Earn up to £1,000 for referrals who join Rentokil Initial.

Rentokil Initial (FTSE
100) is one of the largest business services companies in the world, operating in over 90 countries and providing services that protect people and enhance lives. Rentokil is the world's leading commercial pest control services provider;
Initial is the world's leading commercial hygiene services provider; and Ambius is the world's leading provider of plants and scenting. As a business we focus on the Right People, doing the Right Things, and in the Right Way.

Rentokil Initial are an equal opportunities employer and are committed to creating a diverse working environment.