Field Service Engineer

The company hold a leading market share in the supply and maintenance of Bespoke Equipment such as letter openers, scanners, X-Ray Machines, Metal Detectors, Folder Inserters, Franking Machines, Address Printers & Pressure Sealers.

The role will cover mainly the M1 corridor and surrounding areas

Main Responsibilities:

* Aiming to be onsite at your first call of the day by 9am

* Having a flexible attitude towards long distances and staying away from home overnight as required

* Clearing all quarterly PM’s on individual areas4

* Assistance with clearing PM’s on vacant areas with the aim of achieving a company quarterly zero PM position

* Achieve and maintain company breakdown SLA targets

* Diagnose and repair faults, in an efficient, timely and cost-effective manner

* Achieve and maintain a minimum 75% first time fix rate

* Respond to urgent requests for assistance out of area as required

Skills:

* Good electrical/mechanical knowledge with good understanding of electronics

* Good fault diagnosis skills and structured approach, ability to prioritise and allocate tasks as required

* Good fact-finding skills

* Good commercial awareness

* Aim to achieve quarterly/yearly supplies and contribution sales targets

* Aim to achieve a good level of lead generation

* Structured and organized approach

* Competent use of PC’s and e mail

* Good interpersonal/empathy building skills

* Good presentation and communication skills

Salary - Up to £35,000

OTE £37,000 + Car, Phone, Laptop