Allocations Officer

Allocations Officer

A Local Authority is seeking an experienced Allocations Officer to join its Housing team. This is an excellent opportunity for a housing professional with strong knowledge of allocations, housing legislation, and housing management systems within a Local Authority environment.

The successful candidate will provide advice and support on the Council's Allocations Scheme and Nominations Agreement, ensuring housing applications and allocations are managed effectively and in line with current legislation and policy.

• Assess housing register applications and determine application status and banding decisions
• Manage the allocation process through to the matching of properties
• Allocate accommodation in line with the Housing Allocation Scheme through the direct matching process
• Support priority groups including homeless households, medical cases, delayed discharge cases, and under occupiers
• Provide advice and guidance on allocations and nominations procedures
• Coordinate void and new build property information from Housing Associations
• Ensure compliance with housing legislation, policy, and regulatory requirements
• Work closely with wider housing teams as part of a housing solutions service

• Previous experience working within a Local Authority housing allocations team is essential
• Strong understanding of housing allocations legislation and Choice Based Lettings
• Practical experience using NEC Northgate, Civica, and Jigsaw systems within an allocations or housing register setting
• Experience managing housing register applications and direct matching processes
• Excellent communication, organisational, and decision‑making skills
• Ability to manage a busy caseload and work effectively in a fast‑paced environment

This is a hybrid role requiring attendance in the office 2 days per week