Parkside Ward Clerk

Parkside Private Patients Dept Wexham have 2 vacancies:

1.Monday-Friday 7am-1pm + alternate Saturday 6:45am - 12:45pm

2.Monday-Friday 1pm-7pm + alternate Saturday 6:45am - 12:45pm

2 week rota: week one 36 hours per week + week two 30 hours per week

You will join our Parkside Wexham team, supporting our clinical colleagues, patients and relatives offering a high level of customer service. This role is integral to the service we offer, where you will be the first point of contact to all those that present to our ward.

Visa Sponsorship: This position is not eligible for Skilled Worker visa sponsorship. Applicants must already hold the right to work in the UK for the full duration of the contract.

• Ensure that all patients, visitors and staff are treated in a courteous, professional and caring manner and receive prompt assistance when required.
• Promote equality for all individuals by taking into consideration their cultural and religious beliefs, customs and values. To adhere to hospital policy in relation to patient confidentiality at all times.
• Be aware of their responsibilities under the 1974 Health & Safety at Work Act. Care should be taken in all aspects of work to ensure that these and other safety regulations, e.g. COSHH and Manual Handling Policy are adhered to.
• Report all accidents and/or incidents occur to patients, visitors, staff or oneself according to hospital policy.
  
  Report any suspicious circumstances/individuals/packages immediately to Unit Manager or her deputy.
• Be aware of procedures to be followed in the case of Fire, cardiac Arrest and any other emergencies.
• Adhere to hospital policy and not become involved in any financial matters with or on behalf of a patient or relative, e.g. witnessing a will.
• As an important member of the team, the post holder should attend and participate in any meetings and training sessions as required.
• Be aware of own levels of competence and at no time attempt tasks above and beyond their ability or training.

Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.

Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.

We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.

For further information regarding the detailed job description and main responsibilities, please refer to the attached job description and person specification documents.

• Experience in delivering a high standard of customer care.
• Clerical experience.
• EPIC/CC8 experience.

• GCSE English and Maths pass or equivalent.

• Excellent interpersonal skills
  -ability to communicate effectively with all levels of customer, both internal and external.
• Able to manage time effectively and to prioritise tasks.
• Able to work to a consistently high standard.
• Excellent organisational skills.
• Knowledge of Private Healthcare.
• Knowledge of hospital IT programs; EPIC.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.