Prescriptions Administrator

Farnham Road Medical Group is recruiting for one motivated, enthusiastic and committed Prescriptions Administrator with excellent customer care experience who will be an asset in pursuing theaims of the Practice.

Yourrole will involve co-ordinating and preparing repeat prescriptions for our Patients, data entry onto patient records, EPS and Patient and Pharmacy liaison. The tasks and responsibilities to be undertaken including but not limited to all listed on the job description, dependent on current and evolving practice workload and staffing levels. The post holder will be contributing towards a one team culture and promoting our vision of 'Caring for our patients and looking after our staff'.

You will be an effective communicator and problem solver, with a flexible approach and the ability to work well as a part of our team and on your own.

• Delivering the technical aspects of prescription preparation to ensure the safe prescribing of medicines whilst complying with legal and professional requirements
• To add medication (with supervision from Clinical Pharmacists) from Discharge Summaries, Clinical letters, and Hospital prescriptions, and ensure GPs are aware of such letters and check and amend before signing.
• Respond to prescription related enquiries from patients, carers, secretaries, NHS administrators, Consultants or the Medicines Management Team in a courteous, timely and efficient manner, by telephone, letter andemail, occasionally face-to-face and maintain precise records of the communications.
• Liaise with pharmacies on the supply of prescribed drugs, alert our clinicians of any supply issues and forward information on the recommended alternatives
• Create tasks and assist Clinicians in managing document workflow relating to prescriptions
• Delivering the technical aspects of prescription preparation to ensure the safe prescribing of medicines.

Farnham Road Medical Group (FRMG) started as a small surgery and has grown over the years into an outstanding large training GP practice that is approved by Health Education England. With four clinical sites based in Slough, we now have a team of over 100 staff looking after 38,730 patients. The practice is committed to innovation in providing high quality health care for our patients and a protected working and learning environment for our staff.

Our team includes Clinical Pharmacists, Nurses, Health Care Assistants, Physician Associates, Clinical Pharmacists, Paramedics, MSKPractitioners, Mental Health Practitioners, Social Prescribers, and Care Co-ordinators as well as GPs and a large Patient Service team. This resolute team provides an evolving healthcare and medical service to meet the varying needs of our patients and, in turn, provides what we believe is a sustainable model of modern General Practice.

We have expanded our expertise and have transformed how we provide medical services to Slough's diverse population.

We have an overarching vision of "Caring for our patients and looking after our staff" and providing services that tailor to their needs, which we strive to achieve through brilliant leadership, teamwork, communication, problem-sharing and solving, training, education, and continued development.

• Provide a responsive repeat prescription service ensure all prescription request are processed with a48hr time frame.
• To add medication (with supervision from Clinical Pharmacists) from Discharge Summaries, Clinical letters, and Hospital prescriptions, and ensure GPs are aware of such letters and check and amend before signing.
• Delivering the technical aspects of prescription preparation to ensure the safe prescribing of medicines.
• Delivering an efficient prescription service and ensuring service targets are met.
• Comply with legal and professional requirements, accepted guidance on professional practice, andwith safe systems of work for re-authorising repeat prescriptions.
• Manage prescription related telephone queries from patients and community pharmacists.
• Support implementation of medicine management and reduce over-the
  -counter product prescribing by promoting self-care where appropriate.
• Liaise with pharmacies on the supply of prescribed drugs, alert our clinicians of any supply issues and forward information on the recommended alternatives.
• Expedite urgent prescriptions to help ensure a safe and responsive service for our Patients.
• Respond to enquiries from patients, carers, secretaries, NHS administrators, Consultants or the Medicines Management Team in a courteous, timely and efficient manner, by telephone, letter andemail, occasionally face-to-face and maintain precise records of the communications.
• Provide an efficient administration service as part of a team to ensure the smooth running of the prescription support to our clinicians.
• Respond to all relative correspondence as appropriate, and ensure a response is produced in atimely manner and is recorded in the Patient record.
• Ensure you are keeping Patient information updated and…