Service Consultant

Hours:

Monday – Friday 8am – 4.30pm Salary: £25,000-£27,000 plus bonus structure Benefits: 25 Holidays  Bank Holidays, attractive pension scheme, Perkbox membership

Location:

Stoke on Trent Driving license and own car is essential for this role due to travel included Company Description Quest Employment is a leading recruitment specialist within the Midlands, offering temporary and permanent staffing solutions across various sectors. With an emphasis on 'People are our Priority', Quest aims to match the right candidate to the right role for every client. The company has over 30 years of successful services and strong relationships with local and global brands, serving industries like Office Support, Accounting, Manufacturing, and more.

Role Description This is a full-time role for a Service Consultant to be based at our Industrial branch within Stoke On Trent. The role involves tasks such as attending client meetings, consulting with clients and candidates, conducting interviews, effective communication with stakeholders, and proficient recruiting activities. Your working week would involve time in the branch and time at numerous onsite locations.

Responsibilities Management of large existing client accounts Advertise active roles through all available means Actively source and qualify candidates Manage the client's needs and expectations Regularly attend client sites to gauge & improve service levels Maintaining strong relationships with workers, clients & colleagues Maintain high levels of compliance Perks Clear, uncapped & generous commission structure, based on branch profits rather than individual desks (totally uncapped, plus individual sales related bonuses) Extra holiday (you get your birthday off, an extra day off for attending our AGM & an extra day holiday for each year you work for Quest) Professional qualifications paid for by the business (NVQ's, REC etc.)

& time given to study Internal & external training courses provided each year for every member of staff

Career development programs & internal progression paths Quest Perks (or Querks) including; access to a 24/7 GP for you & your household, discounts on supermarkets & fuel, cashback & discounts on over 4,000 online retailers, free mental health counsellor, free physio therapy, discounted gym membership, money off cinema tickets & meals out and much more 2 fully paid company events per year (including a 1 ticket for the Christmas party & overnight stay in a 5
* hotel) Charity fundraising activities through optional team building activities Requirements for applicants Experience in a busy recruitment role is a must - preferably account management Strong Communication skills Excellent interpersonal skills Interviewing skills Ability to work collaboratively in a team environment but also self manage A positive & 'can do' attitude Driving license and own vehicle is essential We are looking to hire as soon as possible