Overview
We are Reckitt. Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.
Function
Our supply chain is the backbone of our business. It s how we get our trusted products to people all over the world, safely and efficiently. And it s our talented and passionate teams that make this happen. If you re looking for a career in supply chain, there s no better place to be than Reckitt. We offer a variety of exciting opportunities in all areas of the supply chain, from planning and procurement to manufacturing and logistics.
You could join our Global Supply Planning team to develop and implement our global supply strategy, or work with our Procurement Centre of Excellence team to negotiate and manage our supplier relationships. Our Manufacturing Excellence team help us improve the efficiency, quality and safety of our manufacturing operations, and our Logistics Excellence team develop new and innovative ways to distribute our products to customers.
About The Role
Reckitt is building the capabilities, governance, and partnerships needed to win on Amazon, not just today, but for the long term. This means driving supply reliability, forecasting precision, and supply agility across markets, while shaping the way Reckitt and Amazon work together as strategic partners.
Role summary
The European Amazon Supply Excellence Lead is accountable for building a high-performing, regionally connected Amazon supply operation, translating global strategy into consistent, high-quality execution across EU markets, while elevating capability and eliminating fragmentation. This role drives coordination, execution and adapts to EU reality and feedback learnings. It is the layer between Global and EU markets. The role reports into the Global Amazon Supply Lead.
Location & travel
This position is based in the UK (Slough) and requires up to 25% travel
Your responsibilities
- High ownership of Amazon service levels in the markets without direct accountability
- Working closely with market supply teams to identify structural issues and E2E responsibility of service improvement projects
- Coordinate EU market execution for Amazon (forecasting, events, availability)
- Lead regional work streams (4 pillars: eventing & forecasting, operational excellence supply network, customer engagement)
- Partnering with product readiness pillar workstream Lead
- EU PQV governance: act as the single EU point of contact with Amazon, ensuring markets apply global Amazon PQV governance consistently. Markets have ownership of analysis and fixes
- Support markets in preparing for Top-to-Top, 30/60/90, and strategic Amazon forums
- Identify best practices within EU, scale them across markets and act as escalation point for cross-market issues impacting EU performance
- Partner closely with Global role to feed insights back into the global roadmap (feed EU insights, risks, proven practices into the Global Amazon Supply to shape standards and priorities)
- Partner closely with Amazon EU teams to develop joint business plans and strive for operational excellence in the markets
- Consistent execution across EU markets, reducing fragmentation and identifying and addressing gaps through shared practices, templates and focused support
- Regional coordination for Amazon events, so factories receive clear and timely signals
- Amazon KPI reporting and provide overview for management visibility
The experience we re looking for
- Minimum 3 to 4 years of experience in supply chain, eCommerce operations, or customer-facing logistics roles, with at least 2 years of direct Amazon account experience
- Amazon experience: direct experience working on the Amazon account (as a vendor or seller side), with working knowledge of Amazon operational model, compliance expectations and how to navigate its processes (PQV, forecasting, event management, etc)
- Change agent and challenger: experience challenging existing…
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