Job Description & How to Apply Below
Lanes Group is seeking a Proactive Operations Planner for the Customer Solution Centre in Slough. The role involves allocating WNS contract works to Field Engineers, ensuring first-time fix readiness, and maintaining data accuracy across systems.
You will coordinate with engineers via Salesforce, email, and phone, monitor SLAs, and keep customers updated. A proactive, resilient communicator with Microsoft 365 and Google Suite skills is essential.
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