Legal Implementation Specialist

Job in Slough, Berkshire, SL1, England, UK

Listing for: BlackCode

Part Time position
Listed on 2026-09-16

Job specializations:

IT/Tech
IT Consultant, IT Business Analyst, Business Systems & Technology Analysis, Information Security & Data Protection

Salary/Wage Range or Industry Benchmark: 65000 - 95000 GBP Yearly GBP 65000.00 95000.00 YEAR

Legal Implementation Specialist opportunities with a high-growth Legal Tech AI business are being sought to join its scaling implementation team, helping enterprise customers successfully implement and get real value from a contract-focused AI platform used across legal and commercial workflows
.

As an Implementation specialist, you will have proven client-facing delivery experience
, ideally having run implementations, onboarding, professional services or customer delivery work.

The role is based in London with 3 days/week in the office, offering competitive salaries, quarterly bonuses and strong progression opportunities.

As the Legal Implementation Specialist, you will:

Own and deliver customer implementations from discovery and requirements gathering through configuration, testing, rollout and adoption;
Manage multiple live customer implementations concurrently
, keeping delivery accurate and on track across competing priorities;
Work directly with legal, Legal Operations, procurement and commercial teams to understand how they work and configure the platform around their requirements;
Use and develop prompts for AI systems
, helping customers get effective and consistent outcomes from the technology;
Present solutions back to customers, gather feedback, support testing and guide users through successful rollout;
Act as a bridge between the customer and Product, distinguishing genuine requirements from product limitations and recommending better approaches where appropriate;
Bring a logical, solutions-focused approach and feel comfortable advising, guiding and pushing back with customers when needed;
Come from a Legal Tech, SaaS, implementation, onboarding, professional services or customer delivery background, or be a lawyer who has already moved into Legal Tech;
For Senior level, have experience owning complex or high-value implementations end to end, working with senior stakeholders such as General Counsel and Heads of Legal Operations, and helping coach others within the team;
Be excited by a business where progression can happen quickly into Senior, Strategic or Team Lead routes for the right people.