Data Centre Network Technician

This role focuses on hands-on support of network and fibre connectivity within busy data centre environments. Working as part of an onsite team, you will use established runbooks and workflows to troubleshoot Layer 1 connectivity issues, with an emphasis on fibre diagnostics, structured fault resolution and adherence to defined processes. This is a practical data centre position rather than a traditional network engineering role, and the primary responsibility is to maintain and restore existing connectivity rather than install new cabling.

• Respond to connectivity-related tickets using defined runbooks, processes and workflows.
• Carry out Layer 1 physical network troubleshooting to identify and resolve connectivity issues.
• Diagnose fibre connectivity issues within the data centre environment.
• Scan, scope, clean and reseat fibre connections as required to restore service.
• Use testing equipment, including the person and VEX testers, to support fault diagnosis.
• Inspect and clean fibre connections in line with documented procedures.
• Follow established data centre processes and escalation procedures at all times.
• Escalate complex or non-standard issues to the appropriate onsite resource promptly.
• Work under supervision while collaborating closely with the wider data centre team.
• Accurately follow documented procedures to ensure consistent and reliable ticket resolution.
• Focus on troubleshooting existing cabling and connectivity rather than installing or running new cabling.
• Maintain strong attention to detail and a methodical approach throughout all fault-finding activities.

• Proven, hands‑on experience working in data centre environments.
• Working knowledge of networking concepts and physical network infrastructure.
• experience troubleshooting Layer 1 connectivity issues in a structured way.
• Good understanding of fibre connectivity and related components.
• experience working within structured, process-driven operational environments.
• Confidence in following detailed runbooks and troubleshooting workflows.
• Strong attention to detail with a methodical approach to fault finding.
• Ability to work effectively as part of an onsite team under supervision.

• Hands‑on experience using the person testing equipment.
• experience working with VEX fibre testing tools.
• Previous experience inspecting, cleaning and reseating fibre connections.
• experience within large-scale or enterprise data centre environments.
• Familiarity with ticketing systems and data centre support workflows.
• Exposure to cloud or large-scale infrastructure environments.

Slough, UK

.00 GBP Daily

Trading as TEKsystems. Allegis Group Limited, Bracknell, RG12 1RT
, United Kingdom.

TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group").

Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands.