Operations Manager

Salary: £45,000 - £50,000 per annum

Location:

Colnbrook

Reporting to:
General Manager

We are seeking a high-caliber, hands-on Operations Manager to direct our freight forwarding department. The successful candidate will drive the daily consolidation, execution, and strategic management of our full load and European/Irish groupage export services. This pivotal role requires an operationally focused leader capable of optimizing fleet schedules, elevating key client relationships, and ensuring rigorous customs compliance.

• Operational Leadership:
  Direct logistics planners, transport teams, and warehouse personnel to maximize depot productivity and throughput.
• Freight & Fleet Optimization:
  Oversee vehicle and trailer planning for scheduled domestic and European groupage routes to ensure maximum efficiency.
• Commercial Strategy:
  Act as the primary escalation point for corporate accounts, managing complex pricing structures and safeguarding payload margins.
• Compliance Management:
  Partner with internal Customs Clearance Specialists to guarantee all import/export controls comply with international regulatory frameworks.
• Performance Analysis:
  Monitor and analyze key performance indicators (KPIs) relating to transit times, depot efficiency, and fiscal performance.

• Experience:
  
  A minimum of 3-5 years of progressive experience within a senior freight forwarding, logistics, or depot management capacity.
• Industry Expertise:
  Comprehensive knowledge of UK-European road freight, ocean freight, and express groupage infrastructure.
• Regulatory Knowledge:
  Robust operational understanding of post-Brexit customs procedures, transit documentation, and compliance protocols.
• Technical Proficiency:
  Advanced capability utilizing Logistics Management Systems (LMS), supply chain analytics software, and data tracking tools.
• Preferred Attribute:
  Experience navigating UK-Ireland supply chains, Irish Sea transit, or Republic of Ireland customs protocols is highly advantageous