Account Director

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Location: Slough

Acorn Engineering is seeking a dynamic and strategic Account Director to lead client relationships and drive the performance of our contract portfolio. This senior leadership role is pivotal in ensuring exceptional service delivery, operational excellence, and sustained account growth.

Responsibilities

• Develop and execute account strategies aligned with business goals
• Lead Contract Managers and operational teams to deliver service excellence
• Ensure high-quality M&E maintenance services and project delivery
• Build trusted client relationships and manage strategic engagement
• Take ownership of financial performance, including revenue and margin
• Identify growth opportunities and support business development initiatives
• Recruit, coach, and develop high-performing teams
• Promote a culture of collaboration, safety, and continuous improvement

Requirements

• Proven success in a senior leadership role within M&E maintenance or facilities management
• Strong understanding of HVAC, electrical, plumbing, and fire systems
• Experience in financial management and P&L accountability
• Excellent stakeholder and client relationship management
• Proficient in CAFM systems (Concept Evolution preferred) and Microsoft Office
• Strategic thinker with a calm, professional approach

Package & Benefits

• Company Car
• Pension scheme
• Company Events
• Wellbeing Benefits – 24 hours turnaround GP appointment for the whole family
• 25 days holiday (not including bank holidays)

Salary: Competitive
Hours: 41.25

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, colour, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability.

Need more info? Dale will be happy to help!