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Job Description & How to Apply Below
A major housing organization in Slough seeks a Director of Customer Resolution to lead its resident experience strategy, ensuring high standards in complaint handling and service improvements. This senior leadership role involves shaping an organisational culture focused on regulatory compliance and accountability. The successful candidate will demonstrate substantial leadership experience in complex environments and a strong service improvement background. A collaborative leadership style and engagement with regulators are essential.
This role comes with competitive benefits including 30 days of annual leave and a flexible benefits scheme.
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