Operations Manager

The Company

AGSE Global Services is a global provider of maintenance, repair, and asset management solutions to the airline and MRO sectors. Formed through the merger of AGSE and GSE Tool Support, the business brings together decades of engineering expertise and a strong international footprint.

With established operations across Europe, the UK, the United States, and the Middle East, AGSE Global Services supports aviation customers worldwide through high-quality, compliant, and safety-critical ground support equipment and tooling services.

The Opportunity

AGSE Global Services is seeking an experienced Operations Manager to lead and grow its operations. This is a senior leadership role with full responsibility for regional performance, including operations, financial results, customer delivery, and strategic growth.

Reporting to the Group Directors, the successful candidate will provide strong executive leadership across multiple sites, ensuring operational excellence while driving profitable growth and long-term customer partnerships.

Key Responsibilities

Regional Leadership

• Lead operations, providing clear strategic direction and executive oversight.
• Ensure alignment with group strategy, governance frameworks, and company values.
• Act as the senior leadership presence for the region, representing the business with customers and stakeholders.

Commercial & Customer Performance

• Drive revenue growth, margin improvement, and contract retention across the region.
• Build and maintain senior-level relationships with key customers and partners.
• Support the sales pipeline by identifying opportunities for service expansion and long-term growth.
• Ensure contractual performance against KPIs and SLAs, addressing risks proactively.

Financial Accountability

• Hold full P&L responsibility for the region.
• Lead regional budgeting, forecasting, and financial performance management.
• Deliver financial targets through disciplined cost control, cash management, and margin optimisation.

Operational Excellence

• Ensure consistent, high-quality delivery of engineering, maintenance, logistics, and support services.
• Lead multi-site operations with a strong focus on safety, quality, and compliance.
• Oversee the mobilisation of new facilities and major operational or customer projects.

People & Capability

• Build and lead a high-performing regional leadership team.
• Ensure effective organisational design, talent development, and succession planning.
• Foster a performance-driven, collaborative, and safety-focused culture.

Candidate Profile

Essential Experience

• Senior leadership experience within aviation, aerospace, engineering, or technical services environments.
• Proven track record managing multi-site or regional operations with full financial accountability.
• Strong commercial and contractual management experience.
• Experience leading complex organisations and delivering operational and financial improvement.

Skills & Capabilities

• Strategic, commercially minded leader with strong executive presence.
• Excellent stakeholder management and communication skills.
• Ability to translate strategy into executable operational plans.
• Sound engineering or technical understanding (hands-on experience not essential).
• High level of business and financial acumen.

Qualifications & Attributes

• Degree-qualified in Engineering, Business, or a related discipline.
• MBA or equivalent leadership qualification is advantageous.
• Fluency in English is essential; additional European languages are desirable.
• Willingness to travel regularly.

Why Join AGSE Global Services?

• Senior regional leadership role with clear P&L ownership.
• Opportunity to shape and grow a key region within a global business.
• High level of autonomy and influence at executive level.
• Exposure to international operations and major aviation customers.
• Competitive executive compensation and benefits package.