Supervisor, Management, Retail & Store Manager

Optical Supervisor / Assistant Manager – Slough

Inspired Recruitment is delighted to be recruiting for an Optical Supervisor / Assistant Manager on behalf of a well-established optical practice.

This is a fantastic opportunity for an experienced Optical Assistant looking to take the next step in their career, or an existing Supervisor seeking a new challenge within a supportive and customer-focused environment.

Working closely with the Practice Manager, you will play a key role in the day-to-day running of the store, supporting the team, delivering outstanding customer service and helping to drive business performance.

• Supporting the Practice Manager with the daily operation of the store
• Leading and motivating the team to achieve KPIs and business objectives
• Conducting morning briefings and allocating daily workloads
• Acting as a keyholder, including opening and closing the practice
• Cashing up and completing end‑of‑day procedures
• Providing coaching, mentoring and support to team members
• Ensuring exceptional customer service standards are maintained at all times
• Assisting with customer queries and resolving issues professionally
• Supporting the smooth flow of patients throughout their journey

• Previous optical experience is essential
• Leadership or supervisory experience would be advantageous
• Passionate about customer service and patient care
• Confident communicator with strong organisational skills
• Able to motivate and support colleagues effectively
• Commercially aware with a positive and proactive attitude
• A team player who leads by example

• Salary up to £28,000 per annum
• Full‑time position (37.5 hours per week)
• One weekend day required
• Supportive working environment
• Excellent opportunity for progression and development
• Join a business that genuinely values its people and customers

For further information, please contact our recruitment team.

IGOA