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Customer Resolutions Team Lead; Hybrid, FCA-Regulated
Job Description & How to Apply Below
Location: Datchet
Arvato Connect is seeking an experienced Customer Resolutions Team Manager to lead the complaints operation, ensuring fair, timely and regulatory-compliant outcomes for customers.
Based in Datchet with a hybrid arrangement, you will coach and develop a high-performing team, monitor performance, and drive improvements in service delivery, quality and customer outcomes while upholding FCA requirements.
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