Disrepair Manager – Social Housing

Who We Are

Cardo Group is a social housing property maintenance company. Our multi-company group specializes in maintenance, compliance, and retrofit services with a growing national footprint. With ambitious plans for further national expansion, we are committed to making a lasting impact in the industry.

We are currently looking for a Disrepair Manager to join our team in Slough.

The Disrepair Manager is responsible for overseeing and managing housing disrepair claims, ensuring properties meet required legal and safety standards, and working collaboratively with internal teams and external stakeholders to resolve issues efficiently. The role involves leading a team, coordinating repairs, and ensuring compliance with housing legislation to mitigate legal risks and improve tenant satisfaction.

• Oversee and manage disrepair claims, ensuring timely and effective resolution.
• Conduct property inspections and assess the validity of claims.
• Develop and implement strategies to minimize disrepair cases and associated costs.
• Work closely with contractors, maintenance teams, and surveyors to coordinate necessary repairs.
• Monitor the progress of repair works, ensuring quality and timely completion.
• Manage budgets and costs related to disrepair claims and repairs.
• Act as the key liaison for legal teams regarding housing disrepair cases.
• Ensure that all disrepair claims are documented and handled in accordance with legal and regulatory requirements.
• Implement preventative measures to reduce the occurrence of disrepair claims.
• Liaise with tenants, legal representatives, and internal teams to resolve disputes amicably.
• Provide reports and updates to senior management on disrepair trends and risk assessments.
• Work with housing officers and tenant liaison officers to address tenant concerns proactively.
• Promote a customer-focused approach to handling disrepair cases.

• Experience in housing disrepair management, property maintenance, or a related field.
• Strong knowledge of housing law and disrepair regulations.
• Ability to assess property conditions and recommend appropriate remedial actions.
• Excellent communication, negotiation, and problem-solving skills.

• Experience working within a housing association, local authority, or property management company.
• Knowledge of health and safety regulations related to housing.
• Relevant qualifications in housing, property management, or construction.

At Cardo Group, we are growing, evolving, and building a stable foundation for long-term success. When you join us, you become part of a forward-thinking company that values innovation, integrity, and inclusivity. We are dedicated to creating an inclusive workplace where everyone feels valued, respected, and empowered to succeed. We recognise that diverse perspectives strengthen our business, drive innovation, and help us better serve the communities we work with.

Equity – We ensure fair opportunities for growth and success, removing barriers that may stand in the way.

Diversity – We embrace different backgrounds, experiences, and viewpoints, knowing that diversity fuels creativity and progress.

Inclusion – We foster a culture where every team member has a voice and feels a true sense of belonging.

At Cardo Group, EDI is more than a policy, it’s part of who we are. We actively promote an environment where all individuals, regardless of race, gender, age, ability, sexual orientation, or background, can thrive.

Join us and be part of a company that values you—exactly as you are.

Job Type: Full-time