Program Manager

Who we are:

Ever wonder who brings the entertainment to your flights? Panasonic Avionics Corporation is #1 in the industry for delivering inflight products such as movies, games, WiFi, and now Bluetooth headphone connectivity!

How exciting would it be to be a part of the technology that delights millions of people in an industry that’s here to stay! If you want to learn more about us visit us asonic.aero. And for a full listing of open job opportunities go to (Use the "Apply for this Job" box below)..

The position:
The Program Manager engages in Seat Supplier related Business Activities. Support of KPI initiatives, OTD, Technical Data Requirements, as well as responsibilities relating to complex integration and coordination activities which may require interaction with functional departments, both internal and external. Involves interaction with internal department managers to assure customer requirements and commitments are well communicated, understood and implemented. Clear communication to engineering, product development, certification departments regarding overall relationship and business activity.

Ensure that customer requirements are adequately defined, uniformly understood and appropriately planned to achieve the successful execution. Performs as customer focal to ensure strategic success. Supports Director as required.

Major Responsibilities

• Management of Business Related Activities
• Lead weekly TSO meetings with Seat Suppliers
• Liaise TSO related KPI's
• Manage, prepare, and convey report Overall Performance to internal functional department managers
• Lead internal meetings, communicating all business activity
• Lead weekly meetings with BOT-RMA Team
• Gather, Analyze, and report tech data submittal performance, and NOC management
• Prepare & Report Overall Performance (SLA/RMA)
• Lead internal meetings, communicating all business activity
• Lead internal meetings with internal groups
• Process Improvement / Development / Implementation
• Prepare & Report Overall Performance
• Coordinate meetings with Cert./Eng. Dept.
• OTD, KPI Targets, Tech Data Submittal/Rejections, Response Times
• Monitor/Document Business Agreement activity
• Ensure consistent and proper business processes are followed in accordance with departmental procedures and company policy.
• Provides Internal managers status on the performance of Seat Supplier KPI activity, provide training as needed, provides guidance in problem solving, and directs activities relative to performance of tasks in support of the assigned program requirements.
• Customer Requirements/Program Support
• Develop and maintain program plans and/or procedure that identify work scope.
• Act as communications focal point to the Seat Suppliers, and Internal Functional Departments and/or OEM as required.
• Ensure that certification and technical data requirements are defined and coordinated.
• Maintain superb communications between Panasonic and Seat Suppliers by regular follow-up status reviews and correspondence.
• Interdepartmental Communication and Support
• Coordinate closely with all functional departments and provide a status on the key initiatives related to agreed deliverables related to overall performance requirements.
• Identify all potential critical delays and provide appropriate and timely notification.
• Work closely with all functional departments for responding to those changes that may impact schedules.
• Ensure superb communications between Panasonic internal and external customer are maintained within Panasonic standards.
• Leadership
• Arrange, attend and chair internal/external meetings and technical reviews as required.
• Assist members of functional organizations by providing direction of program activities and issues resolution(s).

EDUCATION/EXPERIENCE REQUIREMENTS

• BS…