Ben & Jerry’s Global Head of Communications; maternity cover

Ben & Jerry’s Global Head of Communications (maternity cover)

Location:

Ben & Jerry’s Datchet, UK office
Terms &

Conditions:

Full-time, maternity cover (12‑14 months)
Salary: £70,000‑£88,000 depending on experience

As Global Head of Communications for Ben & Jerry’s, you will be responsible for shaping and executing Ben & Jerry’s global communications strategy. Your work will amplify the company’s three-part mission of product excellence, economic sustainability, and social justice. The role is deeply embedded in Ben & Jerry’s commitment to using business as a force for good, ensuring that the brand promotes both its delicious ice cream and its activist values.

• Strategic Leadership:
  Define and lead global communications strategy, amplifying Ben & Jerry’s bold innovation and activist brand identity.
• Campaign Development:
  Co‑create and launch high‑impact activism campaigns around issues including refugee rights and climate justice.
• Cross‑Functional
  
  Collaboration:
  
  Work closely with Activism Managers, NGO partners, and marketing teams across Europe and globally; serve as key point of contact for Communications stakeholders across TMICC.
• Media Relations:
  Serve as the brand’s primary spokesperson, overseeing global press outreach strategy, advising on required responses and cascading communication plans for global, regional, and local execution.
• Crisis Communications:
  Lead the brand’s crisis communications, including messaging development and internal and external stakeholder management, ensuring alignment with brand values and tone.
• Senior Leadership Advisory:
  Serve as a strategic communications partner to senior leaders during high‑stakes situations, providing clear recommendations on messaging, tone, and response priorities to support decision‑making.
• Content & Storytelling:
  Oversee creation of compelling messaging for content across digital, social, and earned media channels.
• Thought Leadership:
  Represent Ben & Jerry’s at global conferences, panels, and media events, advocating for corporate activism and reinforcing the brand’s leadership in this space.
• Coaching:
  
  Mentor and train global marketing teams on tone of voice, messaging, and best practices for external and internal communications.
• Internal Communications:
  Oversee internal communications, led by a member of the Communications team, to ensure global teams remain informed and consistent.
• Line Management:
  Provide direct line management of three communications professionals (one based in Datchet, two in Vermont), setting clear objectives, coaching, development and prioritisation.

• Proven track record in communications, public relations, crisis communications and brand activism, designing and executing global strategies that align with brand purpose and objectives.
• Deep understanding of social justice movements and how to translate them into compelling narratives.
• Strong leadership and stakeholder management skills, able to influence decisions through clear and compelling communications.
• Experience in media strategy, content creation and crisis communications.
• Strong track record in handling press engagement and leading communications during high‑stakes or sensitive situations.

• Strong understanding of social justice issues and a passion for activism.
• Experience in communications, PR, or marketing—preferably in an NGO or non‑profit sector or consumer brand.
• Excellent writing and storytelling skills.
• Ability to manage multiple projects and work cross‑functionally.
• Comfortable working in a fast‑paced, values‑driven environment; calm under pressure.
• Strong alignment with Ben & Jerry’s social mission and values, bringing authenticity and advocacy to every aspect of the role.

• Contract Type:
  Maternity cover (12‑14 months)
• Hours:
  
  Full-time
• Office hours:
  Minimum two days a week in Ben & Jerry’s Datchet, UK office

To apply, submit your CV and motivation letter online. Applications will be reviewed against our requirements, and you will be contacted shortly after the closing date.

Unilever embraces diversity and encourages applicants from all walks of life. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other basis protected by applicable law.