Communications Specialist

About CTM

Corporate Travel Management (CTM) is a global leader in business travel management, headquartered in Brisbane, Australia. Operating across more than 30 countries, CTM delivers innovative, technology-led travel management solutions to corporations of all sizes. Our European business spans the UK, France, Germany and Ireland, serving a wide portfolio of corporate clients across multiple sectors. CTM is built on the values of Connect, Deliver and Evolve and our people are at the heart of everything we do.

The Communications Specialist is a newly created role sitting within the People function and reporting directly to the HR Director Europe. This is a broad and varied communications role with real scope, responsible for the end-to-end delivery of internal communications across CTM's European business, as well as the day-to-day management of CTM Europe's social media presence.

CTM Europe is at an important stage of its development. We have built a new HR and people infrastructure from the ground up, and we need someone who can help us bring it to life creating content that is clear, engaging and genuinely useful for our people across the UK, France, Germany and Ireland. At the same time, you will ensure CTM Europe has a consistent, professional and active voice on social media, working closely with the Group Marketing team in Australia to stay on-brand and on-message.

This role suits a communications professional who is equally comfortable writing a leadership announcement, building a SharePoint page, scheduling a week of Linked In content, and translating a policy summary into plain English. Language skills in French or German would be a genuine advantage in supporting our European colleagues in their own language.

• Internal Communications
• Social Media
• Multilingual and Cross-Cultural Communications
• Project and Campaign Support

• Proven experience in an internal communications, corporate communications or employee engagement role, ideally within a multi-site or multi-country business.
• Demonstrated ability to write clear, compelling content for a range of audiences and channels from leadership announcements to employee-facing social posts.
• Hands-on experience managing professional social media accounts (particularly Linked In) including content planning, publishing and performance analysis.
• Experience building and maintaining intranet, SharePoint or similar digital employee communication platforms.
• Strong project management skills able to plan, prioritise and deliver multiple work streams simultaneously without losing quality.
• Proficiency in Microsoft 365 including SharePoint, Teams, Word, PowerPoint and Outlook.

• Experience working in a pan-European or international business, with an understanding of how communication styles and expectations differ across markets.
• Working knowledge of French or German (written and spoken) this is a genuine advantage in this role and would be actively used. (preferred)
• Experience in the travel, hospitality or professional services sector. (preferred)
• Familiarity with design tools such as Canva, Adobe Express or similar for producing visual content. (preferred)
• Experience producing content in support of HR or people programmes policy launches, culture campaigns, engagement surveys, recognition schemes. (preferred)

This role is part time, flexible days and hybrid!

Note that this role requires a DBS and potentially an enhanced personnel check. Please apply only if you are comfortable with this.

• Every hire starts with a chat with our Talent Acquisition team, if your profile is selected you will be contacted by phone or email (please check your spam…