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Senior Customer Experience & Proposition Lead

Job in Slough, Berkshire, SL1, England, UK
Listing for: twentyAI
Full Time position
Listed on 2026-10-17
Job specializations:
  • Marketing / Advertising / PR
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 90000 - 120000 GBP Yearly GBP 90000.00 120000.00 YEAR
Job Description & How to Apply Below

twentyAI is seeking a Senior Customer Proposition & Experience Manager in London, offering a hybrid work pattern. The role sits in a strategic team partnering with senior leadership to evolve the customer proposition and journey across private banking and digital channels.

The candidate will lead customer listening, research and insight, and drive end-to-end journey design to identify pain points and opportunities for improvement, shaping how the organisation serves priority segments.

We are seeking a motivated Senior Customer Experience & Proposition Lead to join twentyAI in Slough, England, United Kingdom.

The Senior Customer Experience & Proposition Lead role at twentyAI is now open for applications in Slough, England, United Kingdom.

Join us at twentyAI as our next Senior Customer Experience & Proposition Lead in Slough, England, United Kingdom.

We are currently recruiting a Senior Customer Experience & Proposition Lead for our team in Slough, England, United Kingdom.

Position Requirements
10+ Years work experience
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