Shift supervisor, Restaurant​/Food Service

Key Responsibilities

• Beverage Preparation & Quality Control

• Oversee beverage preparation during assigned shifts.
• Ensure all drinks are prepared according to brand recipes and standards.
• Monitor drink quality, presentation, and preparation efficiency.
• Maintain consistency in beverage preparation and service standards.

• Shift Operations Management

• Coordinate staff duties and workflow during shifts.
• Allocate team members to stations to maintain service efficiency during busy periods.
• Support training and on-the-job coaching for new team members.
• Report operational updates or issues to the Store Manager.

• Food Safety & Hygiene

• Ensure compliance with food safety and hygiene regulations.
• Maintain a clean and organized beverage preparation area.
• Ensure proper storage, labeling, and rotation of ingredients.

• Stock & Ingredient Management

• Assist in managing beverage ingredient inventory such as tea, milk, and toppings.
• Monitor ingredient usage and reduce waste.
• Ensure adequate preparation before service periods.

• Previous experience in a bubble tea shop, café, or hospitality environment
  .
• Experience supervising or coordinating a team is preferred.
• Knowledge of beverage preparation processes.
• Strong customer service and teamwork skills.
• Level 2 UK Food Hygiene Certificate (or above) preferred.
• Strong communication and execution skills.
• Ability to work in a fast-paced hospitality environment.
• Must have the right to work in the UK
  .