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Customer Experience Leader & Store Coach
Job Description & How to Apply Below
Dunelm Slough is seeking a Customer Experience Manager (Customer Experience Coach) to lead a high‑performing store culture, develop colleagues and deliver standout service, driving confident, memorable customer experiences and strong sales.
You will coach teams, deliver training on store standards, use Power BI insights to improve footfall and conversion, and partner with the Store Coach on people processes and performance conversations.
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