Client Relationship Manager

Client Relationship Manager

Location:

Slough

Your primary focus is to develop new and grow existing customer/partner relationships to deliver against specific, measurable targets across a broad spectrum of products and services.

• Identify and liaise with key stakeholders/decision makers for existing customers/partners through business development and client referral.
• Maintain a strong online presence via platforms such as Linked In to grow contact network and marketing reach.
• Effectively facilitate client meetings to discuss relevant solutions in order to maximise sales opportunities.
• Ensure client projects are delivered within scope and QA targets on time.
• Prepare quotes and proposals to deliver high‑quality presentations in line with customer/partner requirements.
• Input, analyse and interpret all relevant sales management information to strategically prioritise your sales pipeline/cycle in order to consistently achieve and exceed targets.
• Deliver high levels of customer service that lead to long‑term commercial relationships.
• Develop an in‑depth understanding of your product offering to ensure accurate positioning within the defined market space.
• Uncover revenue opportunities through thorough exploration of client problems/needs.
• Have a wide lens view of OneQA opportunities and the ability to have initial dialogue across our portfolio.

• Track record of achieving sales targets.
• B2B sales experience.
• Working to tight deadlines where a high level of accuracy is required.
• Experience of resolving or offering solutions to queries.
• Proficient in using IT systems, e.g. Client Relationships Management systems.

We offer a competitive salary and an incredible incentive‑based reward program, alongside an uncapped commission structure.

• 27 days Annual Leave (4 days used for the festive closure) plus Bank Holidays.
• Holiday Buying scheme.
• Medicash plan, Wellhub, Cycle to Work scheme.
• Private Medical Insurance at corporate rates.
• Employee Assistance Programme.
• Employee Discounts Benefit Hub.
• 3 Development days.
• 2 Charity days per year.
• Pension Scheme.
• Early Friday Finish at 4 pm.

Learning and opportunity are at the core of what we do – and that applies to you too! You’ll have the unique opportunity to develop your skills on our QA‑authored courses in the latest tech (you’ll get 3 training days/year to do this). You can also delve deep into our world‑class digital learning content on a variety of tech and business topics.

Or perhaps you’d like to enrol in a Degree or Masters programme to enhance your skillset or learn new things.

We are an equal‑opportunity employer, focused on promoting a welcoming and inclusive environment. We embrace diversity, welcome applications from all candidates and aim to support the career growth of everyone. This means no matter what your gender, age, ethnicity, beliefs, or sexual orientation, or if you are disabled or a carer, we welcome you and the different perspectives you bring to our diverse family.

We’re proud of the progress we’ve achieved over the last few years to build an inclusive culture and celebrate our diversity. As a Disability Confident Employer, we guarantee that all applicants with a disability who meet the role criteria will progress to the next stage of the process. Please let us know if you require any reasonable adjustments.

At QA, we believe the future belongs to organisations that are able to learn, master and apply new skills at pace and scale. As the largest tech training company in the UK and the fastest growing in the US, we partner with 96 % of the FTSE and most of the Fortune 500. We have served over 4 ,000 customers and 1 + million learners in the last 3 years.

We teach the critical AI, technology, digital and Human skills needed to transform and succeed in a changing world. We do this through tailored learning programmes that connect learning across an organisation, create continuity for learners, and feature collaborative, cohort‑based modalities to apply skills at pace and  unique end‑to‑end learning solutions draw from deep expertise across Apprenticeships, Instructor‑led training, Self‑paced Learning and Blended Learning.

You can find out more about us at