SAP Account Manager

As AG continues to scale across the UK and Ireland, strategic account development, client retention, and recurring revenue growth are central to our business strategy. We are seeking an accomplished SAP Account Manager who can build executive‑level relationships, develop strategic account plans, and mobilise the best of AG and the SAP ecosystem to deliver measurable business value for our clients. The successful candidate will be responsible for managing and growing a portfolio of strategic SAP customers, identifying new opportunities, strengthening long-term relationships, and positioning AG as a trusted SAP transformation and services partner.

This role is ideally suited to a consultative enterprise sales professional with strong experience in SAP software, cloud solutions, consulting services, and managed services.

• Own and develop a portfolio of strategic and growth accounts across the UK and Ireland
• Create and maintain detailed account plans including stakeholder mapping, growth opportunities, competitive analysis, risks, and revenue targets
• Develop multi‑year account strategies covering SAP software, cloud subscriptions, transformation programmes, consulting services, managed services, and continuous improvement initiatives
• Identify, qualify, and drive cross‑sell, upsell, renewal, and expansion opportunities
• Maintain visibility of client SAP roadmaps, investment cycles, procurement processes, and strategic priorities
• Collaborate with AG delivery and leadership teams to create compelling value propositions and growth strategies

• Act as the primary commercial contact and trusted advisor for assigned clients
• Build trusted relationships across operational, management, and C‑suite levels including CIO, CFO, COO, CPO, and executive leadership
• Establish regular engagement structures including executive reviews, service reviews, and value‑realisation discussions
• Understand customer business objectives and align AG and SAP capabilities accordingly
• Monitor account health, customer satisfaction, and engagement levels
• Manage escalations effectively and coordinate resolution activities where required
• Secure references, customer success stories, and advocacy opportunities

• Own the complete sales lifecycle from opportunity qualification through to contract signature and delivery handover
• Develop and maintain a healthy and qualified sales pipeline
• Deliver accurate revenue forecasting and pipeline reporting
• Lead proposal development, RFIs, RFPs, Statements of Work (SoWs), presentations, and commercial negotiations
• Manage pricing, contract terms, scope discussions, and commercial risk
• Drive SAP software, cloud subscription, consulting, and managed service sales opportunities
• Support renewals and customer retention initiatives to maximise long‑term account value

• Develop strong relationships with SAP Account Executives, Partner Managers, and Solution Specialists
• Drive co‑selling initiatives and joint go‑to‑market activities with SAP
• Promote AG's capabilities across SAP S/4
  
  HANA, RISE with SAP, GROW with SAP, SAP BTP, cloud subscriptions, and managed services
• Maintain awareness of market trends, competitor activity, and industry developments
• Represent AG at SAP events, industry conferences, customer forums, and networking activities
• Support targeted account‑based marketing and business development initiatives

• Coordinate internal teams across pre‑sales, consulting, delivery, managed services, finance, legal, and executive leadership
• Drive alignment throughout pursuit and bid activities
• Ensure seamless transition from sales to delivery through structured handover processes
• Remain engaged throughout project delivery to maintain customer satisfaction and identify expansion opportunities
• Share account insights, industry knowledge, and best practices across AG's Growth function
• Support and mentor less experienced commercial team members where appropriate

• Prove…