Fire Alarm Maintenance Engineer

Fire Alarm Maintenance Engineer – South East / Surrey / Hampshire / Berkshire

Alarm Communications Limited (ACL) is a leading team of fire protection, commercial security and building management systems specialists, based in Surrey. We serve a portfolio of prestigious buildings and landmarks, including high‑end hotels, stadia and educational institutions in and around Greater London. We are currently looking to appoint a new Fire & Security Engineer, specifically covering the South East London Area.

• Work with our established team and look after a selection of key accounts across Education, Healthcare, Hospitality, Commercial and Stadia sectors.
• Carry out maintenance, reactive works, small projects and, when required, larger networked fire alarm systems upgrades.
• Take ownership of a portfolio of large, networked fire alarm systems (e.g. Gent, Advanced, Notifier, Avigilon, Axis, Bosch, Axxonsoft, Milestone, Salto, Assa Abloy, ACT, Plan, Paxton, Galaxy, Texecom, Cortech) and ensure their effective maintenance and performance.
• Identify system improvements, recommend remedial/upgrades and contribute to continuous service enhancement.
• Maintain strong, collaborative relationships with end‑users through regular review meetings and partnering with the Contract Manager.
• Mentor Apprentices and Junior Engineers and support their training.

• At least 2 years’ experience as a Fire Alarm Maintenance Engineer.
• Experience maintaining multi‑panel networked fire alarm systems.
• Customer‑oriented with ability to adapt and respond to clients in varying situations.
• Strong attention to detail and able to prioritise and manage time effectively.
• Passion to continue learning and developing skills.
• Desire to install and maintain systems to the highest standards.

• Basic salary up to £35,000.
• Attractive performance‑based bonus scheme.
• Generous earning potential: paid overtime, paid travel time, participation in a 1‑in‑20 call‑out rota with paid door‑to‑door.
• Aviva pension plan and life assurance at four times annual salary.
• 22 days annual leave + all bank holidays, increasing with long service.
• Enhanced Employee Referral Scheme – up to £1,000 per successful referral.
• Access to mental health and well‑being support services.
• Employee Recognition Programme and team‑building/social events.
• Professional training through FIA, equipment manufacturers and ACL’s own in‑house Training Academy.
• Structured development pathways and genuine career progression opportunities.

Alarm Communications Limited (ACL), a specialist division of Marlowe Fire & Security Group, installs and maintains intelligent building systems that keep people safe and protect businesses’ futures. We operate across our core services:
Fire & Life Safety systems, Security systems, and Building Energy Management systems.

We strive to create a diverse, inclusive environment and celebrate what makes us unique. We are committed to supporting equal opportunities and will provide reasonable adjustments if required for the recruitment process.

Seniority level:
Mid‑Senior level

Employment type:

Full‑time

Job function: IT Services and IT Consulting