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AOG Operator nights nights off

Job in Colnbrook, Slough, Berkshire, SL1, England, UK
Listing for: Freightserve recruitment
Full Time position
Listed on 2026-08-26
Job specializations:
  • Transportation
    Freight, Transportation & Logistics
Salary/Wage Range or Industry Benchmark: 47000 GBP Yearly GBP 47000.00 YEAR
Job Description & How to Apply Below
Position: AOG Operator 4 nights on 4 nights off
Location: Colnbrook

Freightserve recruitment are looking for a AOG Operator to work 4 nights on 4 nights offfor a well-established Freight Forwarder. The company is based in the Colnbrook, Berkshire area.
Daily Duties:

- * Establish a relationship as the trusted adviser and one stop shop
 
* Partner customers to advise, determine and qualify their shipping requirements.
 
* Obtain details (regulations, certificates, documentation) necessary for a full and accurate shipment quotation.
 
* Provide a “best in service approach” to ensure the customer’s request is fulfilled and satisfied.
 
* Offer advice and recommendations to customers to help customers achieve their end-to-end requirements
 
* Prepare profitable quotations accurately.
 
* Set shipping schedules and communicate with customers, deliverers, and ports to verify loading, departures and arrivals in a timely manner.
 
* Coordinate the day-to-day import and/or export of products, including reviewing orders and documents.
 
* Track and communicate all delays, damages, issues and work with the customer to resolve.
 
* Responsible for all aspects of air and/or ocean international operations such as customer service, data entry of shipments, operations and billing.
 
* Manage all aspects of tracking shipments to ensure shipment is moving as scheduled and update system immediately upon verification. Identify and rectify if a shipment has deviated from its schedule
 
* Coordinate recovery/delivery schedules with various cartage agents and international partners.
 
* Partner with local sales teams to communicate problems to customers, international partners and other stations, as needed.
 
* Ensure all customers’ SOP instructions are adhered to and KPIs/tasks and guidelines are followed and met.
 
* Ensure all shipments are properly billed within company guidelines and timelines.
 
* Network with corresponding departments to ensure files are billed and posted prior to end of month

Skills Required:

* industry experience with significant exposure to aerospace export operations (AOG, engines, aircraft parts, hazardous goods).
Working hours are 4 on 4 off Nights 7pm - 7am
Company offer outstanding benefits.
As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry
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