Commercial Parts Pro Store

Position: Commercial Parts Pro  Store 4730

Professional level sales position capable of supporting advanced functions on the commercial side of the business. The role is responsible for profitable growth of the commercial business through customer retention and growth and partners with the GM to manage team members. The position requires expert knowledge of automotive systems and parts, the ability to source parts from multiple suppliers including special order, FDO, and second source, and to direct drivers to ensure timely and accurate delivery.

This is a full‑time position.

Primary Responsibilities

• Maintain commercial customer relationships
• Provide GAS2 selling experience to commercial customers
• Achieve personal/store sales goals and service objectives
• Provide day‑to‑day supervisory support for team members
• Collaborate with the GM on coaching and developmental needs for team members
• Dispatch drivers ensuring delivery standards are achieved
• Maintain commercial stocking programs
• Build and maintain a network of second source suppliers

Secondary Responsibilities

• Maintain core bank and commercial returns
• Maintain commercial credit accounts
• Partner with the GM to ensure proper driver coverage

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and parts lookup systems
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project and product quality recommendation ability
• Advanced selling skills for commercial customers
• Ability to multi‑task and remain organized
• Effective communication, listening and problem‑solving skills

Essential

Job Skills Necessary for Success as a Commercial Parts Pro

• Working knowledge of automotive systems and diagnostic ability for internal engine, suspension, brakes, electronics, exhaust, etc.
• Speak and write English (Spanish a plus); build strong relationships with customers, peers and management
• Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs and procedure manuals; write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, divide in all units of measure, using whole numbers, common fractions, and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Understand commercial profitability concepts, including knowledge of competition, market opportunities, and customer prioritization (may work with the Commercial Account Manager to determine pricing discounts for specific commercial customers)
• Ability to work various days, evenings, and weekends as needed

Prior Experience that Sets a Commercial Parts Pro up for Success

• A minimum of 3 years of prior automotive parts experience preferred
• Proven sales ability with past experience in fulfillment of customer transactions
• Formal or informal experience leading teams, including supervising daily tasks and working together to achieve goals

Education

High school diploma or general education degree (GED)

Certificates, Licenses, Registrations

Ase certification preferred, but not required.

Physical Demands

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee will predominantly walk or stand, need to be able to talk, hear, use hands and fingers, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, and frequently lift or move up to 50 pounds and occasionally up to 100 pounds.

Specific vision abilities required include close vision, distance vision, color vision, depth perception, and ability to adjust focus.

Work Environment

This position is usually inside but occasionally outside and exposed to weather conditions while installing batteries and wiper blades. The employee may be exposed to moving mechanical parts, high precarious places, toxic or caustic chemicals, risk of electrical shock, explosives, and vibration. The noise level is usually moderate.

Benefits

Position is eligible for sales commission based on individual or store performance.

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.

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